Stripe is the service we use to take card payments and pay you. It's free to set up, takes about five minutes, and once you're done, customers can pay you directly through your store. Funds land in your bank account on a daily payout.
Before you start, have your UK bank details and passport or driving licence handy — Stripe will ask for both during setup.
Step 1 · Open the Payments page
From your dashboard, go to Settings, then Payments. You'll see a single card titled Online payments with a button labelled Connect to Stripe.
Step 2 · Sign in or create an account
Clicking Connect to Stripe opens a Stripe-hosted page in a new tab. If you already have a Stripe account (for another business, or from a previous app), you can sign in and reuse it. Otherwise Stripe will walk you through creating one.
It makes account recovery easier later, and means we can match Stripe's notifications to the right store on our side.
Step 3 · What Stripe will ask you
You'll be asked for the following — none of it leaves Stripe, and we never see your bank details or ID directly:
- Your legal name and date of birth
- Your home address (used for verification only — not shown publicly)
- A photo of your passport or driving licence
- Your UK bank account number and sort code
- A short description of what you sell (“home-cooked food for collection” is fine)
What about a business name?
If you trade as a sole trader, you can use your own name. If you've registered a business name with HMRC or Companies House, use that instead. You can change it later from Stripe's dashboard.
Step 4 · Come back to PickupChef
When Stripe finishes, it sends you back to your dashboard automatically. The Payments card now reads Connected with a green dot, and the Open Stripe dashboard button replaces the Connect button.
When will I get paid?
Stripe pays out daily once your account is verified. Funds from today's orders typically land in your bank two business days later — sooner if you're an established account, sometimes a touch later for new chefs while Stripe completes its first review.
It usually means Stripe wants a clearer copy of your ID, or a slightly different bank detail. Click into the Stripe dashboard, fix the flagged field, and you're back to active in minutes.
Disconnecting Stripe
You can disconnect any time from Settings → Payments → Disconnect. Your existing payouts continue as scheduled; only new orders are affected.